ClutchCast — Privacy Policy
ClutchCast ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Policy applies to our website, applications, and services (collectively, the "Platform"). By using the Platform, you consent to the practices described in this Policy. If you do not agree, do not use the Platform.
1. Data We Collect
We collect information that helps operate the Platform and provide services. Categories include:
- Account & Contact Information: Email, username, profile data provided by you.
- Wallet & On-chain Data: Public wallet addresses, transactions, token holdings, and on-chain actions recorded on public blockchains.
- Usage Data: Logs, pages visited, features used, timestamps, IP addresses, device and browser metadata, session data.
- Payments & Transaction Data: Non-custodial transaction metadata (amounts, timestamps) and payment processor records when applicable. We do not store private keys or seed phrases.
- Creator Content: Content you upload (images, videos, descriptions) and associated metadata.
- Communications: Support requests, messages, and emails.
Note: We do not collect or store private keys, seed phrases, or passwords for your external wallets. Always keep your keys secure.
2. How We Use Your Data
We use collected data to:
- Provide, maintain, and improve the Platform features and experience.
- Process transactions and display on-chain activity and balances.
- Authenticate users via wallet connections and secure sessions.
- Detect and prevent fraud, abuse, or security incidents.
- Send administrative messages, updates, and support responses.
- Analyze usage patterns for analytics and platform optimization.
- Comply with legal obligations and dispute resolution.
3. Legal Basis for Processing
Where applicable (for users in jurisdictions such as the EEA), we rely on the following legal bases:
- Contractual Necessity: Processing necessary to perform the services you request.
- Consent: When you provide explicit consent (e.g., marketing communications).
- Legitimate Interests: For fraud prevention, security, and platform improvement (balanced with your rights).
- Legal Obligation: To comply with law enforcement or legal requests.
4. Wallets & On-chain Data
When you connect a blockchain wallet to ClutchCast, we may collect and display public on-chain data associated with that wallet address (transaction history, token balances, NFTs). This data is public on the blockchain and not considered secret. We do not, and will never, ask for or store your private keys.
Any transaction you initiate is performed by your wallet provider (e.g., MetaMask); ClutchCast only facilitates the interface and records on-chain metadata for display and analytics.
7. Security
We implement reasonable technical and organizational measures to protect your data, including encryption, secure access controls, monitoring, and regular security reviews. However, no system is completely secure—there is always residual risk. Notify us immediately if you suspect unauthorized access.
8. Data Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize data, except where retention is required by law.
9. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access to the personal data we hold about you
- Correction of inaccurate information
- Deletion or restriction of processing
- Data portability
- Objecting to certain processing (e.g., marketing)
To exercise rights, contact us at the address below. We will verify identity before processing requests and respond within applicable timeframes.
10. Children & Minors
The Platform is not directed to children under the legal age in their jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided information, contact us to request deletion.
11. International Transfers
We may transfer personal data to countries with different data protection laws. We take steps to ensure appropriate safeguards (e.g., contracts, standard contractual clauses) when transferring data internationally.
12. Changes to this Policy
We may update this Privacy Policy periodically. We will post the updated policy on the Platform with a new effective date. Continued use after changes indicates acceptance of the updated policy.
13. Contact
For privacy inquiries, requests, or concerns, contact:
- Email: [insert-privacy@clutchcast.com]
- Address: [Insert Company Address]
- Website: www.clutchcast.com
We recommend consulting local laws or a qualified attorney for legal advice about privacy compliance in your jurisdiction.